Update 23/2/2021 Gradually easing out of Lockdown restrictions:
We are still in Level 4 lockdown and closed for face to face treatments and training. The Scottish Government has announced a strategic framework for easing out of Lockdown which indicates a potential return to close contact non essential retail services (us!) returning on 26th April AT THE EARLIEST. Therefore bookings for face to face activity remain CLOSED until a return to work date is announced. https://www.gov.scot/news/gradually-easing-lockdown-restrictions/
All courses are currently conducted via Zoom, and individual wellbeing appointments are avilable on Zoom also. The Scottish Government will be reviewing this on a regular basis and we will post an update as soon as we are able to return to work in person. If you wish to be notified of this via email please Sign Up to our Quarterly Newsletter
As we all know, the COVID-19 virus is ever present in the community, and now even more virulent, so we all need to work together to limit the spread. Anyone with symptoms is advised to get tested and self-isolate. Although you may have been vaccinated it is possible to pass on the virus to someone who has not been vaccinated. It is also possible to have the virus and have no symptoms – so the safest approach is to act as if we are all infectious. The virus is transmitted via droplets which we breathe out, and so wearing a face covering, and staying 2 metres away from other people where possible is really important, along with frequently washing our hands and not touching our faces.
For our face to face consultations we are doing everything possible to reduce the risk of coronavirus transmission but it is important to be aware that it is impossible to reduce the risk to zero. It’s really important to make sure that face to face treatment is the right option for you, and remote video appointments are available where this is more appropriate – we can discuss what the best option for your circumstances is, and make sure that you are happy to proceed.
How we protect you:
During a shiatsu, thai or any massage appointment, you will be physically close to your therapist for a prolonged period of time, so we have measures in place to help prevent infection following Health Protection Scotland guidelines:
• Before your appointment
You will receive an email reminder 48 hours beforehand and we request that you respond to confirm you are symptom-free and happy to come in
If possible your case history will be taken over the phone or via video to reduce the time spent in clinic
We ask you to arrive on time (not early) for your appointment so that the space will have been fully aired for the recommended 30 minutes.
Your therapist will be wearing a face covering and clean clothes
Your therapist will give you clear instructions of what is required to keep everyone safe whilst you are on the premises.
• Before each treatment
All door handles on 5th floor, to premises and toilet will be disinfected
The treatment room will be disinfected
There will be at least a 30 minute gap between appointments where the treatment room will be aired and sanitised each time. This is why it is important not to arrive early, as there is no place to wait. Seating outside the room will not be available
How you protect us:
If you have any symptoms of COVID-19 (fever, new continuous cough or altered taste/smell) then please do not come in to the clinic, please cancel your appointment and consult nhsinform.scot/coronavirus for advice.
If you have had close contact with someone who has symptoms of COVID-19 or who has had a positive COVID-19 test, please do not come in to the clinic and consult nhsinform.scot/coronavirus for advice.
Please note there will be no cancellation fee in these circumstances, no matter how short notice. But please do cancel your appointment online and/or let us know so we can cancel for you.
You will be asked to sanitise your hands immediately when you arrive before you touch anything. Please avoid opening doors yourself, allow your therapist to open doors for you. You will be shown where to change, sit and leave your belongings. This is so that we can be sure to sanitise the space adequately between appointments.
You will be asked to wear a mask unless you are medically exempt. Please bring your own. Your therapist may be able to supply you with one if you forget but this is not guaranteed.
If you develop COVID-19 symptoms within 48 hours after your appointment, please notify your therapist straight away as they may need to self-isolate to keep other patients safe.
As well as these measures, we are personally following the government distancing guidelines and choosing travel options carefully, cycling wherever possible.
Book with confidence guarantee – ALL courses are available for Zoom attendance whether we are in level 4 lockdown or not! So if you personally need to self isolate, or cannot travel from your local area tier level to the Glasgow tier level, then you can still attend the course with live interactive streaming!
All of the above measures for close contact services apply to students, teachers and assistants on our courses. Please dress warmly for the training as the windows are kept open as much as possible. All courses are available for in-person or Zoom attendance unless specified, or unless we are in level 4 lockdown, in which case all courses are on Zoom.
Please note that in the unlikely event your therapist develops COVID-19, they must by law pass on the names and contact details of clients they have seen in the infectious period to the Test and Protect programme if asked. Rest assured no medical details will be passed on, and your therapist will personally contact you as soon as they discover they have symptoms or a positive test.
If you would like to discuss any of these measures further or talk about whether you should come in for treatment, please call your therapist for a chat. Our aim is for you to feel comfortable and confident about making the best decision for your situation.
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